Niche & Cult aims to dispatch all orders within 2 working days. If your order is received over a weekend or bank holiday, the parcel will be dispatched the next working day. Generally, orders received before 12 noon (GMT) are dispatched the same day so long as payment is cleared.
Most UK orders are sent by Royal Mail, DPD or Parcelforce.
- UK postage cost is £1.50 regardless of size of order.
EUROPEAN and REST OF WORLD STANDARD DELIVERY (please allow up to 28 days, though its usually considerably quicker).
- Order value up to £25.00 is £2.60
- Order value between £25.01 and £44.99 is £3.60
- Over £45.00 and up to £125.00 is £7.00 (Signed For)
- Over £125.01 is Free Delivery (Signed For)
Please note that deliveries outside of the UK may be subject to customs, regulatory or legal restrictions. To comply with local legislation, you or the shipping recipient may be required to pay additional taxes, fees or levies, import duty or formal customs entry. We are unable to offer any assistance or advice if any of these issues arise, though we always label with the HS Tariff code.
International orders are usually sent via Royal Mail, DPD, Fedex or Parcelforce, depending on the destination country. If you need a signed for delivery please ensure you let us know, additional quotes can be obtained to upgrade the delivery method if you choose.
Problem with a delivery
In the event of delivery not being possible within 14 days of receiving the order, we will do our best to keep you informed of any changes and give you the option to cancel the order or receive full refund of payment.
If a delivery arrives with you, damaged, or you feel an item is missing please notify us within 24 hours of receipt. Should the delivery be damaged, we do ask you to send us photos so we can claim for this with the freight company. We also ask, that if the delivery is signed for, you make a note when signing that the package has been delivered damaged. We will then work with you to replace immediately or in some circumstances refund.